![]() “Krisp is a game-changer for agents and customers. It delivers exceptional audio clarity, reducing noise distractions and enabling better customer service. “We are delighted to partner with ibex and deploy Krisp as part of their Wave X platform,” said Davit Baghdasaryan, Co-founder and CEO of Krisp. Krisp's solution works across all audio hardware configurations and applications that support digital voice communication and is trusted by the world’s largest global call centers and service providers. Eliminating more than 75 billion minutes of noise per month, Krisp technology improves the productivity and efficiency of hundreds of thousands of agents and CX professionals worldwide. Krisp, the world’s first Voice Productivity AI software, improves voice communication by removing background noise, voice and echo from calls. For a regional healthcare provider, deploying Krisp helped our agents boost CSAT by 25 percent. In one case, implementing Krisp helped increase sales conversions by 16 percent and reduced AHT by 10 percent. Ibex has piloted Krisp in select accounts and the impact has been dramatic. At ibex, we firmly believe that combining the best technology with an award-winning employee experience and agent-first culture enables us to deliver the best CX for our clients at every customer interaction.” “We are excited to partner with Krisp to bring even greater value and service to our clients. “AI technology is changing the CX industry and empowering a better agent and customer experience,” said Jim Ferrato, Chief Information Officer at ibex. WASHINGTON, Ma(GLOBE NEWSWIRE) - ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it has partnered with Krisp to leverage Krisp’s cutting-edge AI-powered noise cancellation software for its onsite and remote agents to deliver a better customer experience.Īs part of ibex’s award-winning Wave X platform, Krisp’s AI software will reduce distracting background noise, which increases customer satisfaction (CSAT), decreases average handle time (AHT) and improves agent retention. However, if you will need it every day or for bigger teams, you will need to spend some bucks.The partnership adds a cutting-edge AI-powered audio technology to ibex's award-winning Wave X platform. ![]() For personal use and occasional use, its free edition will suffice you. Thanks to this AI-powered app, you now have the power to remove any background noise and echo which allows the only human voice to remain. Krisp is an essential audio tool for streaming, recordings, and most especially conference calls. On that note, their ‘ Enterprise’ plan is suited for big organizations like call centers that aim to provide enterprise-grade security, control, and support for their customers. If you will utilize this for small teams with up to 50 seats, you can purchase their ‘ Teams’ plan. If you want to use it endlessly, you can subscribe to their ‘ Personal Pro’ package plan. ![]() However, it is limited in features and capabilities as it only allows you to have 120 minutes of microphone and speaker noise removal per week. Is the Krisp app free?įor personal use, Krisp offers a plan that you can freely experience. It can greatly help you to prevent unforeseen noise disturbances that could disrupt the clarity of your call, stream, and records. This handy solution is a must-have communication app, especially for those whose jobs are highly inclined with calls or conference meetings and those who are working from home. One of the solid proofs of its reliability is the trust this application gained from professional platforms such as Zapier, inVision, GitLab, Intel, and Hubspot. It also provides you maximum privacy by performing all audio processing locally-thus, you can guarantee that your voice and audio will not leave the device. Furthermore, it also allows you to listen to and deliver high-quality noise-free live streams, as well as podcasts. With just one click of a button, you will be able to conduct noiseless conference calls, video chats, and remote meetings to increase your team’s efficiency and productivity. Krisp is capable of muting any kind of noise source, including barking dogs, screaming children, the sound of appliances, street noises, and many more environmental noises that can disturb the quality of your call.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |